Defense Business Transformation: A Full-Time Chief Management Officer With a Term Appointment Is Needed at DOD to Maintain Continuity of Effort and Achieve Sustainable Success : Government Accountability Office (GAO) , October 16 , 2007
From the document: “The persistence and magnitude of DOD’s business transformation challenges highlight the fact that the status quo is unacceptable and that, without focused and sustained leadership to guide the overall business transformation effort, the department will continue to waste billions of dollars annually. Within DOD, business transformation is broad, encompassing people, planning, processes, organizational structures, and technology. DOD’s pervasive and long-standing business weaknesses adversely affect the department’s economy, efficiency, and effectiveness, and have resulted in a lack of adequate accountability across all of its major business areas.”
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