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Measuring and Predicting Technical Fluency: How Knowledge, Skills, Abilities, and Other Behaviors Can Contribute to Technological Savviness : Army Research Lab , March , 2024

March 2024

Army Research Lab

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From the report: “Future operating environments will require humans to team with increasingly sophisticated and evolving technologies. These intelligent technologies will be required to keep pace with adversarial challenges. Operators and leaders in these domains will require increased technological aptitudes and skills to leverage their expertise and creativity to adapt technologies to evolving mission sets and avoid being overmatched by the adversary. This combination of aptitudes and skills is termed technological fluency (TF): the ability of operators to use and rapidly adapt new and intelligent technologies without formal training. With this new and evolving area of research, models of TF will be developed, as well as assessment approaches necessary to quantify TF in individuals for selection and assignment, and finally training protocols and in-field aids to enhance TF. These will modernize personnel selection and training methodologies, which will lead to a reduction in training costs, faster and more extensive technology fielding, and greater operational flexibility and effectiveness. To reach these goals, it is crucial to determine what necessary knowledge, skills, abilities, and other behaviors are required for individuals to become technologically fluent. This report outlines five preliminary categories relating to enhancing and maximizing TF within human-technology interaction domains.”

Authors - Neubauer, Catherine, Pollard, Kimberly A., Benbow, Kyle, Haya Rabin, Ashley, Forster, Daniel E., Nguyen, Rosalind, Kochert, Jonathan, Bonsignore, Elizabeth, et al.

Authors

Neubauer, Catherine, Pollard, Kimberly A., Benbow, Kyle, Haya Rabin, Ashley, Forster, Daniel E., Nguyen, Rosalind, Kochert, Jonathan, Bonsignore, Elizabeth, et al.

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Army Research Lab

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PDF - Download

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