Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments : General Accounting Office (GAO) , March , 1998
Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments : General Accounting Office (GAO) , March , 1998
From the preface: "The Government Performance and Results Act of 1993 requires government executives to focus on defining missions, setting goals, measuring performance, and reporting accomplishments. In addition, with the passage of the Federal Acquisition Streamlining Act of 1994 (FASA) and the Clinger-Cohen Act of 1996, performance-based and results-oriented decision-making is now required for all major investments in information technology (IT). Clearly, this intense focus on results is one of the most important management issues now confronting federal agencies."
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