The Age of Remote Work: How COVID-19 Transformed Organizations in Real Time : IBM Center for The Business of Government , 2022
From the executive summary: “With tens of millions of Americans—and many multiples of that number globally—suddenly thrust into working remotely in early 2020, companies, government agencies, and nonprofits quickly found ways to continue their operations using modern technology to transform how and where work is done. In short, the pandemic presented all of us with an opportunity to rethink the way work gets done and to come away with a new understanding of both the opportunities and the significant challenges in working remotely and in managing remote work.”
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