Performance Plans: Selected Approaches for Verification and Validation of Agency Performance Information : Government Accountability Office (GAO) , July , 1999
From the report: “Overall, we found examples illustrating a wide range of possible approaches for increasing the quality, validity, and credibility of performance information. (See app. I for a discussion of how agencies may decide on specific approaches.) These approaches included a variety of senior management actions, agencywide efforts, and specific program manager and technical staff activities. These approaches can be organized into four general strategies, as follows.”
Related Resources