Performance Management in Government: A Primer for Leaders : Commonwealth Secretariat , 2018
From the preface: "On the face of it, the task of improving government performance looks daunting. Governments are complex, multi-layered organisations and, not surprisingly, government effectiveness and efficiency have many dimensions. As such, we clearly need a multidimensional approach if we wish to create a government that works better, faster and more cheaply. Our approach should also be comprehensive, covering all aspects of government performance – static, dynamic, quantitative and qualitative."
Authors - Trivedi, PrajaRelated Resources