Managing for Better Performance: Enhancing Federal Performance Management Practices : IBM Center for The Business of Government , 2007
From the executive summary: “A worldwide movement toward the use of performance management in both the public and private sectors has been occurring, especially over the past decade. “Performance management” focuses on planned performance and improvement over time. It applies to both organizations and individuals in the organization. This report reviews some of the conceptual challenges that have stymied more rapid acceptance and implementation of performance management practices in the federal government.”
Authors - Risher, Howard, Fay, Charles
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