Government Performance Management: Key Considerations for Implementing Cross-Agency Priority Goals and Progress Addressing GAO Recommendations : Government Accountability Office (GAO) , September , 2021
From the report: “The enactment of the GPRA Modernization Act of 2010 (GPRAMA) aimed to create an integrated, crosscutting federal performance planning and reporting framework. The act requires the establishment of 4-year outcome-oriented goals known as cross-agency priority (CAP) goals. CAP goals cover a limited number of mission and management areas, such as improving customer experiences with federal services. The next set of CAP goals is due no later than February 2022.”
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