First-Line Supervisors in the Federal Service Their Selection, Development, and Management : National Academy of Public Administration , 2003
First-Line Supervisors in the Federal Service Their Selection, Development, and Management : National Academy of Public Administration , 2003
From the report: “First-line supervisors are at the center of the federal government’s leadership issues. They are responsible for day-to-day leadership, coaching, and mentoring of non-supervisory employees. They also serve as an advocate for agency policies and programs and represent employees’ interests to senior management. In an era of rapid change, their success requires a deft touch.”
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