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Federal First-Line Supervisors: How Good Are They? (MSPB, 1992).

From the abstract: “Report discusses the results of an MSPB study on the quality of Federal first-line supervisors. A survey was administered to selected Federal employees asking them to rate the importance of 118 different tasks to supervisory effectiveness and to provide an overall assessment of current supervisory performance effectiveness levels on these tasks, as well as several abilities. Nonsupervisory employees rated their immediate supervisors performance, first-line supervisors rated their own performance, and second- level supervisors rated the performance of their subordinate supervisors. As a group, first-line supervisors see themselves and were seen by others as being of fairly high quality overall.”

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