Excepted Service Hiring Authorities: Their Use and Effectiveness in the Executive Branch : U.S. Office of Personnel Management , July , 2018
From the executive summary: “The ability to hire the right people is one of the most important characteristics of a successful organization. Effective recruitment and selection reduces turnover, increases employee morale and engagement, and leads to higher productivity and organizational success. Hiring in today’s environment is competitive as well as challenging for Federal agencies, especially for missioncritical occupations. Clearly defining positions and their unique characteristics and effectively assessing the qualifications of applicants is critical to attracting and selecting the best candidate for the job.”
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