Managing for Results: Agencies' Trends in the Use of Performance Information to Make Decisions : Government Accountability Office (GAO) , September , 2014
Managing for Results: Agencies' Trends in the Use of Performance Information to Make Decisions : Government Accountability Office (GAO) , September , 2014
From the report: "Agencies’ reported use of performance information, as measured by GAO’s use of performance information index, generally did not improve between 2007 and 2013. The index was derived from a set of survey questions in the 2007 and 2013 surveys that reflected the extent to which managers reported that their agencies used performance information for various management activities and decision making. GAO’s analysis of the average index score among managers at each agency found that most agencies showed no statistically significant change in use during this period. As shown in the table below, only two agencies experienced a statistically significant improvement in the use of performance information. During the same time period, four agencies experienced a statistically significant decline in the use of performance information."
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