WARSTOPPER PROGRAM: Comprehensive Cost Estimate Needed to Evaluate Potential Expanded Access to Emergency Medications : Government Accountability Office (GAO) , July 29, , 2024
WARSTOPPER PROGRAM: Comprehensive Cost Estimate Needed to Evaluate Potential Expanded Access to Emergency Medications : Government Accountability Office (GAO) , July 29, , 2024
From the report: "The Defense Logistics Agency (DLA) does not have clearly defined or outcome-oriented goals or effective performance measures for its Warstopper Program, a program designed to prevent shortages of critical items during wartime or other operations.
• DLA’s program goals are not outcome-oriented and do not have quantifiable targets to assess program performance. The Warstopper Program goals identify focus areas but are not outcome-oriented statements of aim or purpose that provide direction to the program. For example, one of the Warstopper Program goals is Information Technology, but this program goal does not convey the desired outcome DLA is seeking to achieve. While DLA has strategic objectives associated with each focus area, it has not divided these strategic objectives into specific, quantifiable performance goals with associated performance measures.
• DLA’s Warstopper Program performance measures limit a full assessment of performance. In 2023, DLA used three performance measures to monitor the Warstopper Program’s performance, but its measures are not balanced across program goals and do not cover all the program’s core program activities.
Without well-defined program goals and effective performance measures that align to the goals, DLA cannot adequately assess program performance and accurately report its achievements to decision-makers and stakeholders."
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